Privacy Policy

Data Protection and Privacy

LUCA GmbH Logistic Solutions would like to thank you for visiting our website at
and for your interest in our logistics solutions and products. We at
place great importance on data protection within our company. The collection
and processing of your personal data are carried out in compliance with applicable
data protection regulations, in particular the EU General Data Protection Regulation
(GDPR).

This Privacy Policy provides you with comprehensive information about
’s processing of your personal data and the rights to which you are entitled.
Personal data refers to information that makes it possible to identify
a natural person. This includes, in particular, name, address,
phone number, email address, and company affiliation.

Responsible parties

LUCA GmbH Logistic Solutions
Klingenhagen 15
D-33790 Halle Westf.
represented by Mr. Slawomir Skarbecki, Managing Director
Tel.: +49 5201 81420 Fax.: +49 5201 814211

Your rights

As a data subject, you have the following rights under the GDPR

Your right of access (Art. 15 of the GDPR),
Your right to erasure (Art. 17 of the GDPR),
Your right to rectification (Art. GDPR),
Your right to data portability (Art. 20 GDPR),
Your right to restrict data processing (Art. 18 GDPR),
Your right to object to data processing (Art. 21 GDPR).
To exercise the aforementioned rights, please contact the data controller at
. This also applies if you have questions regarding data processing at
within our company. In addition, you have the right to lodge a complaint with a data protection authority at
.

Legal basis for data processing

The collection and use of your data are carried out strictly in accordance with the guidelines and
provisions of the GDPR and all other applicable data protection
regulations. We use your data to initiate business relationships, to fulfill
contractual and legal obligations, to execute the contractual relationship,
to offer products and services, and to strengthen the
customer relationship. Your consent also constitutes a legal basis for data processing under data protection law
. In this regard, we inform you about the purposes of data processing
and your right to withdraw consent. Should the consent also relate to the processing
of special categories of personal data, we will expressly draw your attention to this in the
consent, Art. 88(1) GDPR.

Disclosure to third parties

Your data will only be disclosed to third parties in accordance with legal requirements or with your consent at
. Otherwise, your data will not be disclosed to third parties at
, unless we are required to do so by mandatory legal provisions (disclosure to external entities such as regulatory authorities or law enforcement agencies).

General Note

We would like to take this opportunity to point out the general risks associated with using the Internet (
), over which we have no control. Especially when sending emails, your data is not secure without additional precautions and may, under certain circumstances, be intercepted by third parties (
).

Recipients of the data within our company

Within LUCA GmbH, we ensure that only those individuals who need your data
to fulfill their contractual and legal obligations
have access to it.
A list of our employees who carry out processing activities within our
company has been compiled in accordance with the requirements of Article 30
of the GDPR.

Duration of data storage

We store your data for as long as it is required for the respective processing purpose
. In doing so, we must take into account numerous retention periods that
require data to be stored for a certain period of time. This applies in particular to retention obligations under commercial law or
tax law (e.g., the German Commercial Code, the German Fiscal Code,
, etc.). Unless further retention obligations apply, the
data is routinely deleted once the purpose has been fulfilled. In addition, we may retain data
if you have given us your permission to do so or if legal disputes arise
and we use evidence within the statutory
limitation periods, which can be up to thirty years; the standard
limitation period is three years.

Transmission reliability

To provide the best possible protection for the data we store against accidental or intentional
manipulation, loss, destruction, or access by unauthorized persons
, we implement appropriate technical and organizational
security measures. These security levels are continuously reviewed in collaboration with
security experts and adapted to new security standards.

Access, Deletion, Blocking

You may at any time request, free of charge, information regarding the personal data we have stored about you (
), as well as the source, recipient, and purpose of data collection and processing (
). You also have the right to request the correction, blocking, or deletion of your data (
). Excluded from this are data that must be retained due to legal requirements or that are necessary for the proper conduct of business (
). To ensure that data can be blocked at any time, data is retained in a
block file for verification purposes. If data is not subject to a legal archiving obligation
, we will delete your data upon your request. If the archiving obligation applies,
we will block your data. For all questions and concerns regarding the correction, blocking, or
deletion of personal data, please contact us at the address listed above
.

Collection of access data

The delivery and display of content via our website technically requires
the collection of certain data. When you access our website, these
so-called server log files are collected by us or the web hosting provider. These
log files do not allow any identification of you or your identity. The relevant
information consists of the name of the website, the file, the current
date, the amount of data, the web browser and its version, the
operating system used, the domain name of your internet service provider, the referrer URL as the
page from which you navigated to our site, and the corresponding IP address. We use this data to display and deliver our content as well as
for statistical purposes. The information supports the provision and
continuous improvement of our services. For reasons of technical security
(in particular to defend against attempted attacks on our web server), this
data is stored in accordance with Art. 6(1) of the GDPR. After no later than 7 days,
anonymization takes place by truncating the IP address.

Server log files

Server log files consist of anonymized data collected when you access our website at
. This information does not allow any
identification of you personally, but is essential for technical reasons to deliver
and display our content. Furthermore, it is used for our statistics
and to continuously optimize our content. Typical log files include the date and
time of access, the amount of data transferred, the browser used for access and its
version, the operating system used, the domain name of your
internet service provider, the page from which you arrived at our site (referrer URL)
, and your IP address. Log files also enable a thorough investigation in cases of suspected
illegal use of our website.

Cookies

We use the "Real Cookie Banner" consent tool to manage the cookies and similar technologies (tracking pixels, web beacons, etc.) we use, as well as the related consents. For details on how "Real Cookie Banner" works, please visit https://devowl.io/de/rcb/datenverarbeitung/.

The legal basis for the processing of personal data in this context is Article 6(1)(c) of the GDPR and Article 6(1)(f) of the GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

Providing your personal data is neither required by contract nor necessary for entering into a contract. You are not obligated to provide your personal data. If you do not provide your personal data, we will not be able to manage your consents.

Email Contact

When you contact us, we process your information to handle your inquiry at
and in case follow-up questions arise. If data processing at
is carried out to implement pre-contractual measures in response to your inquiry at
, or—if you are already our customer—to fulfill the contract at
, the legal basis for this data processing is Article 6(1)(b) of the GDPR. We process other personal data
only if you consent to it (Art. 6(1)(
(1)(a) GDPR) or if we have a legitimate interest in processing your data
(Art. 6(1)(1)(f) GDPR). A legitimate interest includes, for example, responding to your email
.

Contact Form

Our website features a contact form that can be used to contact us electronically at
. When you write to us via the contact form at
, we process the data you provide through the contact form at
to get in touch with you and respond to your questions and requests. In doing so, we adhere to the principle of data efficiency at
, meaning you only need to provide the data that we absolutely require from you to get in touch, as outlined at
. These include your email address,
first and last name, company name, and the message field itself. Additionally,
your IP address is processed for technical reasons and to ensure legal compliance. All other data fields are optional and may be provided at your discretion (e.g., to
receive a more personalized response to your questions).

Content and links to other providers

Our website also contains—clearly identifiable—links to the websites
of other companies. Where links to websites operated by third parties are provided,
we have no influence over their content. Therefore, we cannot assume any
responsibility or liability for this content. The respective provider or operator of the pages is always responsible for the content of these pages.
The linked pages
were checked for possible legal violations and recognizable
infringements at the time the links were created. No illegal content was identifiable at the time the links were created
. However, continuous monitoring of the content of the linked pages is
unreasonable without concrete evidence of a violation. Upon
becoming aware of any violations, such links will be removed immediately.

LUCA GmbH Logistic Solutions
Slawomir Skarbecki
Klingenhagen 15
33790 Halle Westf.
Germany

Tel.: +49 (0)5201/8142 0
Fax: +49 (0)5201/8142 11