What exactly is notification and how important is it for the recipient?

Notification on the phone

Notification (also notification or delivery notification) is exactly the announcement of the delivery to the recipient. The forwarder gives the recipient the preliminary information about the above delivery by e-mail, phone or SMS.

The notification consists of

  • Recipient order number
  • Item number
  • Item weight
  • Item quantity
  • Volume
  • Time of delivery in the goods receipt or date for collection (delivery date).

Wikipedia defines shipping notification as follows:

A shipping notification is the announcement of a warehouse or goods delivery. The shipping notification is sent by the supplier to the recipient of the goods before the goods are delivered. Despatch advices are often used in supply chains where it can be very important for the recipient of the goods to be informed about the timely or late arrival of the goods in order to be able to take precautions if necessary.

Source: Avis (logistics) - Wikipedia

Notification procedure

The forwarder or supplier notifies the shipments with preliminary information (eng. shipping notice) usually one day before the delivery. The notification for collection or delivery is usually made 30 days before the delivery date in writing or by phone. Some forwarders make the notification for the delivery at the goods receipt one hour before the delivery.

Only upon delivery, the carrier hands over the delivery papers (delivery bill) to the recipient. The recipient should then check the quantity and quality of the goods directly upon delivery.  

Notification ensures optimal use of resources and supply chains. If the suppliers notify incorrectly, the recipient cannot control the organization and the process in the warehouse or department in time. To be able to notify correctly, the supplier should coordinate precisely with the recipient.


A delivery notification (notification) in logistics is preliminary information and serves only to announce the goods to the recipient. In case of delivery, the notification is sent one day before and possibly also by phone one hour directly before the delivery. In case of collection, the notification is sent 30 days as a written announcement.  

Other terms for notification   

In payment transactions: payment advice when paying an invoice.

Many years of experience in paperless order picking


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